Recruitment/volunteering 2. a dangerous situation is happening now or has just happened. We'd like to hear from you if you want to find out about becoming a police communicator. Then working as a police communicator could be the job for you. Local  Civil Defence is led by your city or district council. if that person has left, which way did they go and how did they leave? (Click on the above image to view the graph). If you need police help, but it is not an emergency, call 105. Calling emergency 111. The Ministry of Health also has more information about what to do in an emergency. Find out the various ways you can contact NZ Police. New Zealand Emergency Management Assistance Team This page provides information about the New Zealand Emergency Management Assistance Team In New Zealand, the number to call if you need the Fire service, Police or an ambulance in an emergency is 111. Civil Defence helps people get through natural or man-made disasters, like storms or floods, landslides, earthquakes, tsunamis, fires or volcanic eruptions. Current vacancies across various Police work groups. View corporate publications, forms, guides and standards, general reports and research as well as crime statistics. RAPID number (available to rural residents from local authorities). At 10:05 am on the 10th of the 5th, New Zealand Police is launching 105 (“ten five”), the eagerly anticipated number for the public to report non-emergency situations to Police. Request for access to the site of an emergency Submit a general enquiry or question Information following the Christchurch terrorist attack, Moving to New Zealand With a Samoan Quota Visa, Moving with a Pacific Access Category visa, Construction project manager jobs in New Zealand, Qualifications and occupational registration, Manage the amount of information you give, Organise your thoughts clearly and analytically, Make your overseas experience relevant to New Zealand, Show that you can work in a New Zealand way, a crime is being committed and the offenders are still there or have just left, you have come across a major public disruption, like trees blocking a road. Calling 111 is free. If you need urgent Police help but cannot speak because you are afraid for your safety or that of others around you, the 111 Spark operator can assist you in the following ways: Once connected to Police, the Police call taker will attempt to communicate with you by asking simple yes or no questions and you will be asked to push any keys on your phone in response to these questions. Explore the early history of Police, read the memorials of officers killed by criminal acts, and find out about the exciting Police Museum. The police in the Netherlands fulfils several roles, such as maintaining public order, offering assistance to people under threat and enforcing criminal law. If you are sure it is not an emergency but you want to report it to the Police, call 105. Frequently Asked Question), To access more detailed information about ECLI and a list of FAQ’s please refer to the Ministry of Business, Innovation & Employment website. Contact us. Find out how to contact us. Communicators find out what's happening and where, decide on the right police response and send information through to the police dispatchers who are responsible for getting police units on the way. Fire permits and seasons 4. Or go to your nearest hospital emergency department (ED) Or phone your local DHB Mental Health Crisis Team (CATT Team). Make sure you, your visitors or children can quickly provide: If you're on the move, give street, road or bridge names or other geographical features as reference points. Our drive for New Zealand to be the safest country in the world. Tell us what we’ve done well and what we need to improve on. Police will only hold the ECLI for the purpose of responding to an emergency call and will keep a record of the information that was relied upon to respond to the call. Examples of non-emergency matters Police receive include such things as reports of historic crimes, noise and parking complaints. Dutch police. Be prepared for fast-flowing water filled with debris, which can sweep people away. Use this form if you wish to submit a general enquiry or question for topics such as: 1. Contact us | New Zealand Police. The Mental Health Support Line available 24/7 (text or call) on 1737 or at. If you can't decide if it's a real emergency and you're still worried, call 111 and ask us. If you are not sure if it is an emergency but you are still worried, call 111 and ask the operator. The 105 non-emergency number is for things that have already happened and don’t need urgent Police assistance. Crossbar exchanges were installed from the 1970s, and electronic exchanges from 1982. Local contacts. If you have hearing or talking difficulties register for the 111 TXT service. This page provides visitors to New Zealand with access to emergency information and contacts during their stay. Ambulance staff treat patients at the scene and, if needed, transport them to hospital. If you plan to work while you study, you need to make sure that your visa allows you to work. From Land Line: 111; From Mobile Phones: 111; Poisons Information Centre. Scan the latest Police news and information about your district. Find out about our emergency and non-emergency service roles. Most public switched telephone networks have a single emergency telephone number (sometimes known as the universal emergency telephone number or the emergency services number) that allows a caller to contact local emergency services for assistance. Subscriber toll dialling (the historical codes) Police communicators deal with calls about burglaries, family violence, disputes, fights, crashes, armed robberies, search and rescues, homicides, dangerous driving, missing children, thefts and many other incidents. Learn about how our Police force operates and your rights and responsibilities. If you are calling from a mobile phone the  Emergency Caller Location Information (ECLI) system allows automatically generated information about the location of that device to be made available, at the time of the call, to the emergency service (Police, Fire or Ambulance). Featured and latest news, stories, alerts and more. 105 is a nationwide, 24/ 7 service that’s available via phone (105) and online (105.police.govt.nz). If there is a disaster, listen to your radio or TV for advice from Civil Defence about what to do. Find Police stations. In the event of an emergency, serious injury or illness go directly to the emergency department or dial 111 and ask for an ambulance. There are alternative contacts members of the public can use in a non-emergency situation to contact Police: When you call 111, a Spark operator will answer your call and ask which emergency service you want - Fire, Ambulance or Police. The operator will ask you which service you need and connect you to the right one. You can use 105 to report things that have already happened that don’t need urgent Police assistance. Find out if a vehicle has been reported stolen. 111 TXT registration. You can call 111 emergency call in situations such as: For more information about medical emergencies, visit our Healthcare services page. If you can't decide if it's a real emergency and you're still worried, call 111 and ask us. Get the answers to some of our most common queries. We don't always know where you are, especially if you're calling from a mobile phone. Your feedback is very important in helping us improve the New Zealand Now website. Call the Consular Emergency Assistance number if, for example, you’re reporting a death, serious illness or injury, or arrest of a NZ citizen. Local directory service could be accessed via 100, telephone faults via 120, and emergency services by dialling 111. New Zealand emergency numbers. Ambulances respond to medical emergencies and accidents. Advice for victims, view FAQs, learn about our services and get safety advice. You can call this number from a mobile phone, even if you have no credit left. How to report bad driving, legislation, speed limits, road safety cameras and other safety advice. (14 November 2016). Emergency Numbers. what's the number plate or description of their vehicle? Floods can cause injury and loss of life. Understanding the infringement process, how to pay, lost notice, request safety camera photo, transfer liability and more. who are they? The New Zealand Police are responsible for enforcing the law, maintaining public safety, and helping with emergency management. If it is not an emergency and you want to report it to the Police, you can call them on 105. It is not an emergency service that will come to your door. What do they look like and how are they dressed? In New Zealand, the number to call if you need Fire, Police or an ambulance in an emergency is 111. An Emergency Travel Document is a temporary document you can use to return to New Zealand or your usual country of residence. The annual test of Emergency Mobile Alert allows us to evaluate the system, cell towers, and the ability for mobile phones to receive the alert. Hear how recent migrants found their move to New Zealand and why they love their new home. Teach children about dialling 111 in emergencies with these fun activities. Each year we get about 900,000 calls to 111 and about 1,600,000 non-emergency calls. New Zealand has four main emergency services - Fire and Emergency, Police, Ambulance and Civil Defence. If you are not able to speak, listen carefully to the questions and instructions from the call taker so they can assess your call and arrange assistance for you. Police receive 900,000 111 calls a year. The sim card does not have to have credit or be activated. For more information on keeping yourself and your house safe, visit the Fire and Emergency New Zealand website. You can call an ambulance at any time ‑ they are available to help in emergencies 24 hours a day, 7 days a week. We aim to have the trust and confidence of all - to achieve this we operate in accordance with our values. An overview of some of our key work groups. We'll help you work out what to do. The emergency number differs from country to country; it is typically a three-digit number so that it can be easily remembered and dialed quickly. If you're at home, it will be easier to give the police communicator the right information if you've written it down beforehand. Select your DHB for contact numbers or ring Healthline 0800 611 116 Or if you need to talk to someone else: Calls are free, and 999 can be dialled from a locked mobile phone. Please don’t include any personal or financial information. Emergency Numbers. You can trust the Police in New Zealand – they are here to help you. This number should be used only when urgent attendance by the emergency services is required – for example someone is seriously ill or injured, or a crime is in progress. 111 can be dialled from all phones connected to a network including payphones, even without money or credit. Useful contact numbers Emergency (Ambulance, Fire and Police) 111 You can apply for an Emergency Travel Document if you are outside New Zealand, and: your passport is expired, lost, stolen or damaged; you need to travel urgently; you will not get your new passport before you travel. This is the emergency number for police, ambulance, fire brigade, coastguard, cliff rescue, mountain rescue, cave rescue, etc. Floodwater can even be strong enough to pick up vehicles. Help us find answers to some of the country’s unsolved homicides. Using ECLI improves the accuracy and speed with which Emergency call takers can verify a caller’s location. If you do not speak, the 111 operator will ask you to press. It's critical in an emergency to accurately describe how police can find you. The police communicator will ask you three questions to start with: They'll also confirm your name, address and contact details. 111 is the emergency number for Police, Fire and Ambulance. Firefighters get called out to put out fires and to deal with other emergencies. Phones sold by 2degrees, Spark and Vodafone that are known to be Emergency Mobile Alert capable are listed below. Police management and district structure, and Information about some of the many teams and units that make up Police. The Getaway Kits are stored in theIf we can’t get home or contact each other we will meet or leave a message at: ... www.getthru.govt.nz produCed by the ministry of CiVil defenCe and emerGenCy manaGement See how we respond to emergency calls everyday. If you have an emergency that requires the police, you should call the emergency number 112. If life or property is threatened always dial 111 for Police, Fire or Ambulance. (See 'How do I request information about myself? Call triple one when you need an emergency response from Police, Fire or Ambulance. Ministry of Business, Innovation & Employment website, Teach children about dialling 111 in emergencies with these fun activities, Play games online with Buster the emergency 111 police dog, find out about becoming a police communicator, Someone is breaking into your house right now, There is car accident where people might be hurt, or cars are blocking the road, Someone has been assaulted and the offender is still there, You are afraid for your safety and or for those around you. Find out who to talk to when you need help or have questions about how things work in New Zealand. For details about who to contact in your area, visit the Get Ready website. View user-friendly graphics that provide an overview of key Police data. There may be a cost for some ambulances. Here’s a list of some important numbers to keep by your phone in case you need to make a call. 180 Molesworth St, Sign up to receive relevant job opportunities from New Zealand employers and practical advice on how to make your move to New Zealand a reality. The three dispatch centres also include significant advanced technologies, including AMPDS and Siren software for the triaging and assignment of calls. The national emergency number for ambulances in New Zealand is 111. You may need to whisper to give your location. Like all personal information held by Police, an individual is entitled to access their personal information and to ask for it to be corrected if necessary. Are you looking for a stepping stone to becoming a police officer? Around 20 per cent of those calls result in an emergency or immediate response (otherwise known as a P1 event, as illustrated by the red bar in the graph). Call 111 if you are concerned about yourself our your baby in an emergency situation. The 105 non-emergency number is for reporting situations to … This page has been compiled to provide visitors to New Zealand with access to emergency information and contacts in New Zealand. Local authorities are responsible for civil defence emergency management (CDEM) in their area. Our Emergency and Non-Emergency Communication Centres, in total, receive nearly 3,000,000 combined enquires of calls, emails and online reports throughout the year. If you can, it is always best to speak to the call taker even by whispering. Address Name Phone numbers Name Phone numbers Name Phone numbers Name Phone numbers Name Phone numbers 1. Home > Contact us > Calling emergency 111. Local authorities are responsible for civil defence emergency management (CDEM) in their area.

If life or property is threatened always dial 111 for Police, Fire or Ambulance.


We encourage you to go online to 105.police.govt.nz to: ECLI information indicates the approximate geographical position of a mobile device and is generated by an emergency 111 call from that device. Fire safety information 3. Make sure that your children know about the proper use of 111 emergency calls. Fire and Emergency New Zealand is New Zealand's unified urban and rural firefighting organisation. Evacuation schemes 5. An overview of our responsibilities and Values, plus links to key publications. On VHF Radio, contact Coast Guard on Channel – 16 VHF. *555 for urgent but non-life threatening traffic matters that don't need an emergency Police response. Calling 111 is free. We'll help you work out what to do. Find out about interesting roles where you can make a difference. Information about how you can help us prevent crime. The system is managed by the Ministry of Business, Innovation and Employment (MBIE) and the process and system has been included in a Code of Practice issued by the Privacy Commissioner. Use 105 to report things that have already happened and don’t need urgent Police assistance. Dive Emergency Number - 0800 4 337 111 The Diver Emergency Service (DES) is a 24 hour, 7 days a week hotline for advice and treatment of all diving related incidents, accidents or injuries, including the emergency management of decompression illness. PO Box 3017, Learn about emergency 111 by playing games online with Buster the police dog, Teach childen about dialling 111 in emergencies with fun activities. Alternatively, call your gas network operator, our Customer Service Team on 0800 224 424, or the gas numbers listed in the Yellow Pages listed under "Emergency Services". Subscribe to receive news, alerts, Ten One Magazine stories, advice of stolen boats, and safety advice by email or RSS feed. 105 is the number for Police non-emergencies. Our page on natural disasters also has information on how you can prepare for a disaster. If your phone is from overseas or parallel-imported, it may work in New Zealand, however your experience may differ from those sold in New Zealand. When you are connected to Police, the call taker will ask you a series of questions as detailed further down this page to get the information Police needs in order to get help to you. National Women’s Health Labour and Birthing suite 09 307 2888 People who may be in labour, or would like advice, can call this number 24 hours a day / 7 days a week. For 24 hour help if you are dealing with a crisis. The other 80 percent of 111 calls received, while still prioritised, are considered non-emergency matters. Are you quick at gathering and analysing information and keen to help people who need police assistance? Play games online with Buster the emergency 111 police dog [Buster website]. For other emergency services, phone 111. Emergency Mobile Alert uses the New Zealand mobile networks and can only be broadcast to mobile phones capable of receiving Emergency Mobile Alerts. Information about how Police supports victims of crime, including the Victim Notification Register and access the Victims information website. To report a minor traffic incident, you can call *555 from your mobile phone. But you may contact their office to find out information on local hazards and community response arrangements. Emergency Mobile Alert does not use your mobile phone number and it is impossible for Emergency Mobile Alert to collect information about you, your cell phone use or your location. A new phone number has been introduced for non-emergency calls to the police, the Government has announced. Police, Ambulance, Fire Dept. How to get help for family violence (domestic violence) and learn about Protection Orders and Police Safety Orders. Note the important word ‘EMERGENCY’. See our COVID-19 pages for more information. How do I request information about myself? Civil Defence manages the central government’s response and recovery functions for national emergencies, and supports the management of local and regional emergencies. Police have Communications Centres in Auckland, Kāpiti, Wellington and Christchurch. See our information on medical emergencies. You will be asked to press 55 if you require emergency assistance. The main emergency number for most European countries is 112. The test also helps to familiarise the public with what an Emergency Mobile Alert looks like and how their phone presents the message. Updates about local and national traffic issues and crime incidents. People featured here are sought by Police for arrest. St John delivers ambulance services to all of New Zealand, except for the greater Wellington region which is serviced by Wellington Free Ambulance. Our values reflect what is important to us and the communities we serve. Check to see if a boat is stolen and report sightings. The New Zealand Telecommunications Forum Code for Emergency Voice Calling Services (“Emergency Calling Code”) dated May 2015, replaces the endorsed Emergency Calling Code … If you do not speak, your call is directed to a recorded message. Non-emergency matters take up valuable time in the 111 system and may cause a delay for someone in a life-threatening situation or real emergency. They also educate the community about preventing fires. The New Zealand border is currently closed to almost all travellers to help stop the spread of COVID-19. Floods are New Zealand’s number one hazard in terms of frequency, losses and declared civil defence emergencies. Please note: New Zealand Now content reflects pre-COVID-19 conditions and outlook. We're your source for fire safety information. Get some advice on the safety of yourself, your family, property and visitors to New Zealand. Know what to do and how to get prepared for an emergency. If it is a medical issue and you need to see a doctor, call your family doctor (GP) or after hours medical clinic. If it is a medical issue and you just need advice, call Healthline on 0800 611 116. The operator will ask you which service you need and connect you to the right service. You can call this number from a mobile phone, even if you have no credit left. The operator will ask you which service you need and connect you to the right one. In many countries, dialing either 1-1-2 (used in Europe and parts of Asia) 1-1-1 … Who to call for Gas or … They will help you decide what to do. Outside NZ: +64 99 20 20 20; In NZ: 0800 30 10 30; What NZ embassies can help with. New Zealanders who are deaf, hearing or speech impaired can register to enable a text 111 service. The application process for non-sworn employee positions. 105 and Non-Emergency Contact. Your chance to help solve serious crimes. The Ministry of Civil Defence & Emergency Management coordinates Civil Defence nationally. 111 remains the number to call to report an emergency to Police, Fire and Emergency, or ambulance services. Fire and Emergency New Zealand has 637 fire stations around the country. Publications Targeting Waiting Times Give feedback about Police. Police receive 900,000 111 calls a year. Keep up to date and subscribe to NZ Police news and insights. A P1 event is when there a serious threat to life or property, violence is being used or threatened to being used, a serious offence or incident is in progress, an offender is present or leaving the scene and where a serious car accident has happened and people are trapped or seriously injured. Wellington, The operator will ask you which service you need and connect you to the right service. You can call this number on a mobile phone even if the phone is out of credit.