Controlled and Prohibited Goods for Export, Controlled and Prohibited Goods for Transhipment, ASEAN Customs Declaration Document (ACDD), Application for Customs Ruling on Valuation, Singapore Duty-Paid Cigarette (SDPC) Mark, Harmonised System (HS) Classification of Goods, Application for Customs Ruling on Classification of Goods, Claiming Preferential Tariff Treatment for Dutiable Imports, Application for Customs Ruling on Origin Determination of Goods, Cargo Agent's Import Authorisation Scheme, Chemical Weapons Convention (CWC) Licence, Secure Trade Partnership (STP) & STP-Plus, Strategic Trade Scheme Bulk Permit: Export, Transhipment and Transit, Import Certificate and Delivery Verification, United Nations Security Council Sanctions, Border Enforcement of Intellectual Property Rights, e-Learning for Handling of LCL Consolidated Cargoes. In order to qualify to request a VAT refund in Singapore, you must make at least €100.00 Euros worth of qualifying purchases. You are entitled up to 3 same-day receipts/invoices from shops bearing the same GST registration number and shop name to meet this minimum purchase amount of S$100. Unlike many GST refund programs, that require you to carry the goods as part of your hand luggage, Singapore has GST refund counters both before and after immigration. GST Exemption For Investment Precious Metals, Home Brewed Beer And Other Fermented Liquors, Transfer Of Remains For Cremation Or Burial, Harmonised System Competent Authority Product Code Search Engine, Manifest Reconciliation Statement (MRS) Scheme, © 2021 A traveller may claim a refund under the TRS if the purchases meet the following requirements: The money will be credited immediately into your Alipay account upon successful transaction. Three ladies walking out with shopping bags at Design Orchard, Copyright © 2021 Singapore Tourism Board. GST on Youtube Help Desk Number: 1800-103-4786. Welcome! When you apply for your GST refund at the airport’s eTRS self-help kiosk with your passport, your transactions will be retrieved automatically. The Electronic Tourist Refund Scheme (eTRS) was introduced to allow you to apply for your GST refunds electronically and to replace the use of paper refund forms. You may contact Singapore Customs on +65 6355 2000 for … This offers you an easier way to get your refund because you no longer have to fill up different refund forms issued by different shops. For refund by bank cheque, write your name and mailing address on the slip printed from the eTRS kiosk and drop the slip into the cheque refund box. A) Global Blue: Download the “Global Blue - SHOPtax Free” mobile app via the App Store, Google Play or the Global Blue website. Important Note: In order for the tax refund to work via mobile app, please ensure that you have turned on your location service and notification alert on your mobile phone; and be within 15m radius of the eTRS Self Help kiosks at the airport. Can I get GST refund? Please arrive at the airport early to allow sufficient time to process your GST refund and for the inspection of goods (if required). 2) Via Global Blue or Tourego Mobile Applications (App). Buying over the Internet. Singapore has further strengthened our defences against the COVID-19 (Coronavirus Disease 2019). Click on the links below for information on duties, Goods and Services Tax (GST), and clearance procedures for items bought online: Cash refund is not available if you are departing from Seletar Airport. Student pass holders should have purchased the goods at least 4 months before the expiry of their Singapore … To access and edit all your Favourites, click on the star button at the top right corner of every page throughout our site. 24/24/2017-GST As you browse through our site, add pages to your Favourites by clicking on the star button within every article. Select Save and new to create a second journal entry to record the refund in the bank account. However, if the claim for refund is due to stating the wrong importer’s name or UEN, the importer can apply for a GST refund from Singapore Customs. As a tourist in Singapore, you can claim the Goods and Services Tax (GST) paid on your purchases at participating retail shops when you depart Singapore with your purchases via Changi International Airport or Seletar Airport. Have your tax refund status tracked while you are on the go. Upon departure, open Tourego App to complete the tax refund process and choose your refund preference without having to queue for the eTRS self-help kiosks. Please remove some of them to add more. The retailer will issue an eTRS transaction to you at the point of purchase with your passport details. There are 2 ways to apply for your GST refunds. For a fuss-free tax refund experience, do bring along your passport while shopping. To review or select your purchases for GST Refund, you may wish to visit the e-services portal at https://touristrefund.sg. Person claiming GST refund should not have been employed in Singapore in the past 6 months before the date of purchase. Can he pick up the laptop and claim the GST in the airport? You must depart with your goods within two months from date of purchase and within 12 hours after obtaining approval of your GST refund. The only exemptions are for the sales and leases of residential properties … You may log in to TradeNet to check the status of your refund application. Goods which you have already used or consumed in Singapore. ● Within 2 months from the date of purchase, you must complete the GST refund procedure using your original passport at the eTRS self-help kiosks and depart with the purchases via Changi Airport or Seletar Airport. For consumers, GST is an integrated tax that is incorporated into the price of goods and services in Singapore. For more information, click here. For ease of tax refund and to keep track of your purchases, we recommend you download the new eTRS mobile applications provided by Global Blue or Tourego in advance before or when you arrive in Singapore. Goods that you are exporting for commercial purposes. GST refund is not available for all purchases (including in-store pick-up orders) made at the Apple Online store. Because the credit card used to pay for it is under his name and we share the same last name. 2 If you intend to hand carry your goods purchased in Singapore, you may perform the tax refund within the Departure Transit area (after departure immigration) at the airport. It has been decided, however, that since the online refund module is not available immediately, the refund process would be handled manually and Circular No. You must be a tourist and must meet the following criteria: Purchases that are not eligible for a GST refund include: For more information on criteria of a Specified Person, eligibility and conditions of the scheme, please click here. Create your own Singapore guide with up to 12 of your Favourites. Present your unique QR-code in Tourego App to the cashier for tax refund during payment. Due to handling fees, the actual amount refunded will be less than the total GST amount paid for. My name is on the purchase order but I used my father's credit card to pay for the item. Follow the instructions displayed on the eTRS kiosk and scan the QR code from your Alipay mobile app. As a tourist in Singapore, if you make any purchase of more than S$100 (including GST) at participating shops, you may claim a refund on the 7% Goods and Services Tax (GST) paid on your purchases. You are not a Singapore Citizen or Permanent Resident; You are aged 16 and above at the time of purchase; You are not a crew member of the aircraft on which you are leaving Singapore by; You are leaving Singapore from Changi Airport or Seletar Airport. GST refund is not available for all purchases (including in-store pick-up orders) made at the Apple Online store. The Singapore Tourism Board is stepping up on precautionary measures for your safety and well-being. B) Tourego: Download the “Tourego–Full Mobile Tax Refund” app via the App Store, Google Play, Huawei Store or from www.tourego.com.sg . When you are done, read carefully the outcome of your refund request shown on the mobile app to confirm if you would need to go to the Customs Inspection counter to have your purchases verified. You can shop at an Apple Store to get your GST refund if you are eligible for the tourist refund scheme. This is equivalent to about SGD 100 in local currency, the Dollar. Shop tax free and hassle free. Follow the instructions on the eTRS self-help kiosk thereafter to apply for your GST refund. Currently, the GST in Singapore is set at a standard rate of 7%, regardless of the nature of goods or services provided. As a tourist in Singapore, if you make any purchase of more than S$100 (including GST) at participating shops, you may claim a refund on the 7% Goods and Services Tax (GST) paid on your purchases. Most major shopping malls offer tax refunds but will require proof of purchases, as well the shopper’s original passport as proof of identification. In Line 3, enter the ATO Clearing account (or clearing account you use) and enter the refund amount on the Debits side. However, if the payment is made through ICA counter at Singapore Post Centre, you may directly write to Singapore … If you have checked in your purchases prior to your refund application, you will not be entitled to a refund. Qualifying for the GST Refund You may qualify for tourist refund if the following conditions are satisfied: Purchase the goods and request the retailer to capture your information for tourist refund; Spend at least SGD100 (including GST). Currently, there are 2 Central Refund Agencies, (1) Global Blue Singapore Pte Ltd (“Global Blue”) and (2) Premier Tax Free (Singapore) Pte Ltd (“Premier Tax Free”). That depends entirely on the tax and duty policies of Singapore, and it would behoove you to familiarize yourself with them. Taxpayers (Normal/TDS/TCS) Register Now Find a GST Practitioner GST Practitioners. Even if you may have bought something expensive from a shop in Singapore but the shop does not participate in TRS, you will not be able to claim back the GST. The money will be credited to your specified credit card within ten days upon successful claim submission. 1 If you intend to check in your luggage with the goods purchased in Singapore, please perform the tax refund at the Departure Check-in Hall (before departure immigration). Retailers affiliated with Global Blue display “Tax Free Shopping” signs in their … How do I file intimation about voluntary payment? I purchased a Mac online and shipped it to a friend in Singapore. These companies are usually given a period of one month after filling their quarterly tax obligations to submit the GST collections to the Inland Revenue Authority of Singapore. Can I get GST refund? This GST refund process is known as the electronic Tourist Refund Scheme (eTRS). Lodge your Grievance using self-service Help Desk Portal. To know whether a shop is participating in the Tourist Refund Scheme (TRS), look for a “Tax Free” shopping logo or sign displayed at the shop. The fee can vary depending on the refund service charged by the retailer/refund agency or refund counter. Singapore South Korea Sri Lanka Taiwan Thailand Vietnam PwC contacts Global VAT Online 3 4 5 10 31 43 59 75 88 105 115 136 146 166 186 202 219 236 254 270 286 289. Taxpayers can now file for Refund of fees paid as the penalty for late filing of GST Return for the month of July and August. Unlike many GST refund programs, that require you to carry the goods as part of your hand luggage, Singapore has GST refund counters both before and after immigration. If the GST was paid at the Immigration & Checkpoints Authority (ICA) counter at the Singapore Post Centre, the importer can apply for a refund directly from Singapore Customs; Please visit Singapore Customs' webpage, refund of duties and GST, for information on the required supporting documents in respect of their refund procedures. If there is any overpayment or wrong payment of duties or Goods and Services Tax (GST), you can make a claim for refund by writing to Singapore Customs for our assessment: You or your declaring agent can apply for an online refund and be notified of the outcome through the Refund Module in TradeNet. Incorrect or damaged items If you received the wrong product or it was damaged during shipping, please contact Apple Store Customer Service at 1800-692-7753 during our hours of operation, Mon-Fri 9am to 9pm. Accommodation in a hotel or hostel, and services such as car rental and tour charges. Refunds of GST paid at the border on consignments of multiple low value goods with a customs value of more the A$1,000 will not be … |. As such, as a traveller, if you have been away from Singapore for a week and purchased S$500 worth of goods meant for personal consumption, you would not need to pay GST since you are eligible for GST relief of up to S$500 in purchase value. Enter the GST on Purchases on the Credits side. The bank cheque will be mailed out to you 14 days later. VAT refund overview in Singapore This is due to the Singapore Customs may want to examine your purchases before processing your refund. In Thailand, for example, the ability to claim a refund of the VAT includes your immigration status, and the length of time between the purchase of the product and you leaving the country. If you are planning to hand-carry your purchases at the airport or cruise terminals, you can apply your GST refund at eTRS self-help kiosks in the Departure Transit Lounge (after departure … How do I register with GST? Singapore refunds the GST portion of the purchase price to visitors who depart only from the Changi Singapore Airport. It’s like a form and it looks like this: Claiming GST Refund. Okay. payment permits with the permit conditions “GF” & “TX”), the importer is advised to claim the GST as input tax from IRAS during the company’s accounting period. You have exceeded the number of Favourites. When you are done, read carefully the outcome of your refund request shown on the kiosk to confirm if you would need to go to the Customs Inspection counter to have your purchases verified. online and time bound which is a marked departure from the existing time consuming and cumbersome procedure. You won’t get a refund of Singapore’s full 7% GST – the TRS rebate process is managed by two companies which claim a commission of up to 1.5% of the GST for providing this service. There are however a few catches. Applying for GST Refund can be done at GST Refund facilities at the terminal of your departure. Pending supporting documents: The applicant will receive a notification to submit the following supporting documents: Arrival notice/freight notification or delivery order, Bank slip and bank statement (for payment made at the bank), Any other documents required by Singapore Customs to verify the claim. Therefore, Singapore allows tourists and others who purchase goods within Singapore for export to receive a refund of any VAT taxes paid. How to file an appeal? For cash refund, please head to the Central Refund Counter in the Departure Transit Lounge (after departure immigration) with your passport. Crew members of an aircraft or ship are not eligible to claim refunds under the scheme. On your departure date and you’re flying out of Singapore via Changi Airport Terminal 1, 2, 3 or Budget Terminal, head over to the Tax Refund Counter and submit the accomplished eTRS claim form. GST means Goods and Services Tax. Tourist refund scheme – allows tourists who buy goods in Singapore from participating GST registered retailers to claim a refund of the GST paid if the goods are brought out of Singapore Cash Accounting Scheme – specifically for small businesses whose annual sales do not exceed SGD 1 million. GST is a broad-based consumption tax levied on the import of goods (collected by Singapore Customs), as well as nearly all supplies of goods and services in Singapore. You can claim GST refund only if you buy goods from retailers operating what is known as Tourist Refund Scheme (TRS) in Singapore. Here’s a guide on how to get a refund for Goods and Services Tax. The details of the transactions can be verified by registering and logging into the, Alternatively, you can also access the details via the “Global Blue - SHOPTax Free” mobile app or “Tourego–Full Mobile Tax Refund” app via the. So at most you’ll get back 5.5-6% of the sales tax. Photocopies or images of passports are not acceptable. Within 5 years from the date of payment of GST. Return of faulty goods. Let our site be more useful to you each time you visit by enabling your cookies so we can remember details like your preferred language and more for a smoother browsing experience. 17/17/2017-GST dated 15.11.2017 and Circular no. If there is any overpayment or wrong payment of duties or Goods and Services Tax (GST), you can make a claim for refund by writing to Singapore Customs for our assessment: Within 5 years from the date of payment of duty. If you have been charged GST on import and at point of sale you will need to seek a refund of the GST paid at the point of sale from the supplier. Enjoy duty-free shopping in various shopping outlets around the Lion City. 1) Via the Electronic Tourist Refund (eTRS) self-help kiosks at the airport. Scan your passport at the kiosk to retrieve details of all your purchases. Visit online Self Service to view your up-to-date return and refund information. TRS is a voluntary scheme and not all retailers operate this scheme. If the IRAS has to refund GST amount to a business, the refund will be made as follows: In case of monthly accounting period – Within one month. Are you eligible for a GST refund? We encourage you to use our e-services to minimise your time spent in public places. Approval: All successful refunds will be credited directly into the Inter-Bank GIRO (IBG) accounts of the payers who maintained IBG accounts with Singapore Customs. In general, the GST refund is 5.56% of the retail price of the goods. When making purchases from retailers who are on eTRS, you must show your passport in person to the retailers to prove your eligibility under the TRS. How do I apply for refund? However, if your output tax is $20 and input tax is $10, you will have to pay Net GST of $10 to IRAS. For refund to be credited into your Alipay account (applicable for Chinese citizens only), select the Alipay refund option after performing your declaration at the eTRS self-help kiosks. If the GST payment of your postal parcel is made through Singapore Post, please submit the refund through Singapore Post. You can also check with the retailer whether your purchases are eligible for GST refund. GST refund must be claimed from the approved central refund counter operator within two months from date of approval of the application. Enjoy a seamless and hassle-free shopping and GST refund experience in Singapore. ● Upon approval of the GST refund, you must depart from Singapore with the goods, within the next 12 hours. If you wish to claim GST Refund on your purchases, you should present your passport at the retailers upon payment. Common reasons for refund include: The Online processing of GST refund applications and single authorization disbursements has been implemented from 26.09.2019. You will not be eligible for a GST refund if you are leaving by the Causeway of Sea; You must have made your purchases within two months from when you apply for a refund and. Thus, the Taxpayers are advised to take note of the following changes: The GST refund application filed by the taxpayers in the RFD-01 form will be processed online … GST-free goods cannot get a refund under the scheme, as no GST has been paid. Refund of Duties & GST. Follow the instructions shown in the app thereafter to complete the mobile tax refund process. Register Now Find a Taxpayer. For credit card, you may proceed for boarding after completing your claims at the eTRS kiosk. Aircraft or ship crew departing Singapore cannot claim GST refund. Singapore refunds the GST portion of the purchase price to visitors who depart only from the Changi Singapore Airport. You are entitled up to 3 same-day receipts/invoices from shops bearing the same GST registration number and shop name to meet this minimum purchase amount of S$100. Singapore Customs, Inland Revenue Authority of Singapore (IRAS), Within 5 years from the date of payment of duty, Within 5 years from the date of payment of GST, Wrong declaration of Harmonized System code, Wrong importer’s name/Unique Entity Number, Rejection: This could include requiring the taxable importer to claim from the. For example: If your input tax is $20 and the output tax is $10, IRAS will refund the Net GST of $10. You can shop at an Apple Store to get your GST refund if you are eligible for the tourist refund scheme. When you make a purchase, ask for a Refund Cheque. If the GST was deducted via IBG from the taxable importer’s bank account registered with Singapore Customs, (i.e. Apply for your GST refund using the eTRS self-help kiosks at Changi Airport Departure Check-in Hall (before departure immigration)1 and Departure Transit Lounge (after departure immigration)2; and at Seletar Airport Immigration & Checkpoints Authority (ICA) duty office. The same applies if the GST was paid by the taxable importer at the bank.