They offer their apologies for any inconvenience this may cause. According to official figures released last week over 80% of people aged over 70 in Coventry and Warwickshire have received their coronavirus vaccination. ... Only call 111 direct if you are advised to do so by the online service or cannot go online. Problems with ordering prescriptions via Coventry POD. GP will call you back; ... POD is the telephone prescription ordering service across Coventry (Prescription Ordering Direct). NHS calling on all residents in Coventry and Warwickshire over 70 to book their COVID-19 vaccine 12 Feb 2021. The NHS POD Service is open from 8am to 5pm Monday to Friday excluding bank holidays. Anything after 2pm you will be contacted the following working day. to process . Repeat Prescriptions. The call will take only a few minutes. The CCG is working with Sunderland GP Alliance on a project to introduce a Prescription Ordering Direct (POD) prescription line to manage telephone repeat prescription orders from different practices, by one central service. Telephone (024) 7624 6072 Monday-Friday 08:00-17:00. A central . Currently, there are 48 GP practices in Coventry and Rugby that are signed up to the POD service, giving the opportunity for these practice patients to call a dedicated number to speak to an experienced call handler when needing to reorder a repeat prescription. Please continue to telephone to try to get through or you can request a call-back via Google by typing in Coventry and Rugby CCG POD and click on the first link displayed. The idea originated in Coventry and Rugby CCG and a growing number of CCGs across the country are adopting it. Unfortunately some patients are being cut off. C&R reported impressive results: Patient satisfaction Practices save admin time Clinical safety Cost savings Many CCGs across the country have now followed suit If the call back request is received before 2pm you will receive a telephone call the same day. There is a national problem preventing ALL GP practices accessing the POD and electronic prescriptions Until this is fixed the POD is unable to process prescription requests but is answering telephone calls from patients and will call them back as soon as it is up and running again. Coventry & Rugby CCG developed a “POD” in Summer 2016. For the latest COVID-19 advice please visit w ww.nhs.uk/coronavirus. In order to ensure your medication is ready for you to collect, please allow 7 days until you collect your medication. Coventry & Rugby CCG Site Feedback; Equality and Diversity Form; Freedom of Information Act 2000; Health Champions; Health Services feedback form; Help shape health and care services in your area; Let us know what you think of our Operational Plan; POD Call Back Request; Sign up Form Information provided by NHS Coventry and Rugby CCG, NHS South Warwickshire CCG and NHS Warwickshire North CCG in line with Public Health England guidance. ** please do not try to call them yet! If you have any difficulty in accessing the service then please complete the online form to request a call-back. Once you have ordered your prescription, it will be sent to your GP practice for signing, then electronically (in most cases) sent to your chosen pharmacy or appliance contractor to dispense. The CCG has the responsibility for planning and commissioning healthcare and will work with local people and organisations, including Coventry City Council and Warwickshire County Council and the providers of health and social care, to plan and pay for health services for Coventry and Rugby residents. They hope to have the issues solved very soon This is a new and convenient way to order your repeat prescription by a dedicated call handler. Call Centre . You can order repeat prescriptions by ringing the POD (Prescription ordering direct) phone line on 024 76246072. POD Call Back Request. Or you can go online at Patient Access. All calls are answered by dedicated, experienced and fully-trained call handlers. Routine repeat prescription requests can made via the new NHS POD service (based at Coventry & Rugby CCG). The service is provided by NHSCoventry and Rugby CCG and is secure in line with the Data Protection Act. Our go live date for Woodside in 24th September Please allow 24 hours after submitting your request before collecting your prescription from the surgery or at your named Pharmacy.